Payment & Shipping
( These terms are for our International Customers! German Customers have to read the german Shipping terms )
International shipments may be subject to import duties, taxes, customs, or brokerage fees which are beyond our control, and we assume no responsibility for any additional charges resulting from international shipments. Please consult your country's import law to determine if these fees apply and what they may be.
Please note that we ship orders from our shop only with insurance. Sorry, but we cannot ship to P.O. Boxes.
Payments with Banktransfer ( with IBAN and BIC Code ) are welcome ! FIRST CHOICE PAYMENT in the EU!!
Delivery is within Germany and abroad.
There is no minimum order quantity. All our prices include VAT at the current rate of 19%.
We reserve the right to make a partial delivery, if this seems advantageous for a speedy settlement. Special forms of delivery requested by our customers will be charged according to the local surcharge.
In general, the shipping takes place in advance and as an insured package!
When sending by Maxibrief the loss of the goods by post or damage to the delivered goods is not excluded!
Shipping by invoice is only possible for Toytowers regular customers (from the 5th order) from Germany!
Shipping costs (including VAT)
Our freight and packaging charges depend on the size and weight and any special features of the ordered goods as well as the destination:
Deliveries within Germany:
We offer 2 shipping methods:
Standard shipping German Post (DHL) package up to 31.5 kg = 6.00 € or
German Post (DHL) Maxibrief (note size and weight) = 2.80 €
From an order value of 100,00 € we deliver free shipping.
Cash on delivery within Germany: We do not offer the delivery by cash on delivery!
• for our customers living in the rest of Europe
Euro zone 1 (Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland islands), France (except overseas territories and departments), Greece (except Mount Athos), United Kingdom (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic , Hungary, Cyprus / Republic (northern part))
the standard delivery currently costs:
Post-weight class Maxibrief per Enschreiben to 1 kg = 9,50 € (including 19% VAT / Shipping European Union - insured up to 35 €!)
Post-weight class I Standard packages up to 5 kg = 17,00 € (including 19% VAT / Shipping European Union, without Airmail - insured up to 50 EUR!)
Post-weight class II Standard packages from 5 to 10 kg = 20.50 € (including 19% VAT / shipping European Union, without Airmail - insured up to 50 EUR!)
Post-weight class III Standard packages from 10 to 20 kg = 28.50 € (including 19% VAT / shipping European Union, without Airmail - insured up to 50 EUR!)
From 20 kg shipping weight ask here the shipping costs for your country with us! Thank you!
(All weights are inclusive of the net weight of the package.)
The standard shipping for international packages without DHL Premium Service (Airmail) is only insured up to 50 EUR! If you want a higher insurance amount please use the DHL PREMIUM shipping, which is insured up to 500 EUR! This service costs 7, - EUR more than the standard packages!
Cash on delivery abroad (EU + no EU): COD shipments abroad we do not offer!
• For our customers living in countries outside the Eurozone 1 (Worldwide Shipping outside the EU)
Shipments to countries outside the European Union (for example Switzerland) are sent without the German value added tax of 19% - ie net.
You are responsible for the proper taxation of the goods in your country. To determine the net invoice price of a product, simply divide the amount by a factor of 1.19.
Shipping costs for our Worldwide living customers (Worldwide Shipping outside the EU)
Please ask us about shipping costs in your land BEFORE you place a order!
For all other destinations worldwide, shipping & handling will be calculated accordingly with weight of the package and destination. Please note that oversea shipping might be considerably higher. Some examples:
For any destination within USA ore CANADA, shipping and handling fees are
- Shipping in a registered Letter (small pagage) to USA / CANADA: 12.50 EURO ( ~$16.65 USD ) for little pagages until 0.5 kg / 1.1 Pounds (registered Letter / small pagages AIRMAIL) - shipping is insured until 35 EUR!
- Shipping in a registered Letter (small pagage) to USA / CANADA: 17.20 EURO ( ~$22.90 USD ) for little pagages until 1 kg / 2.21 Pounds (registered Letter / small pagages AIRMAIL) - shipping is insured until 35 EUR!
- Shipping in a insured DHL pagage to USA / CANADA: 33.50 EURO ( ~$44.60 USD ) for packages 2 -> 5 kg / 4.42 -> 11.05 Pounds (DHL Pagage insured, AIRMAIL) - shipping is insured until 500 EUR!
the standard dispatch for international pagages with the registered letter is only insured until 35 EUR! If you want a higher insurance (until 500 EUR) we must use DHL's "Wert International" who costs 2,05 EUR extra - please inform us in the note that you want the extra insurance and we add these costs to your order!
Maybe we can ship with a registered letter - in these case the shipping costs are much cheaper as our shop tells you! ASK FOR YOUR SHIPPING COSTS BEFORE YOU ORDER!! ( the weight of your order is important! ) We will recalculate then the shipping costs after your order (ore before)!
Delivery time for deliveries to Germany
The delivery time for deliveries to or within Germany is a maximum of 5 days for standard shipping
Delivery times for other countries
Below you will find the delivery times for shipping to other countries, which you must add to the delivery time specified for each item.
For other European countries - Eurozone 1 (Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Åland islands), France (except overseas territories and departments), Greece (except Mount Athos), United Kingdom (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus / Republic (northern part) is to be added an additional period of maximum 4 days.
For countries outside the euro area 1 living customer (Worldwide Shipping outside the EU) an additional period of maximum 10 days is to be added.
Information about the calculation of the delivery date
The deadline for delivery begins with payment in advance on the day after the payment order is sent to the transferring bank or other payment methods on the day following the conclusion of the contract and ends on the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a general public holiday recognized at the place of delivery, the next working day shall be replaced by such day.
terms of payment
For deliveries within Germany you have the following payment options:
- Prepayment by bank transfer
- Payment via PayPal
- Payment by invoice (only for Toytowers regular customers - from the fifth order - possible!)
- Cash payment
For deliveries abroad you have the following payment options:
- Prepayment by bank transfer
- Payment via PayPal
More details about the payment
We reserve the right to carry out the delivery in individual cases only against advance payment by bank transfer.
§4 packaging / material
In order to keep the shipping costs as low as possible and at the same time to make an ecological contribution, if possible, intact and used outer packaging as well as appropriate filling or cushioning material are used.
As a dealer, we are under the provisions of the Packaging Ordinance obliged to take back packaging of our products that do not bear the mark of a system of nationwide disposal (Green Dot), free of charge and to ensure their reuse and / or disposal. For the further procedure of the return please contact us for such products:
Toytowers.co.uk - Collector toys & more
Inh. Sebastian Mundhenk
D-31073 Delligsen (Germany)
We will then give you a municipal collection point or a disposal company in your area that will accept the packaging free of charge. If this is not possible, you have the option to send the packaging free of charge to our address (we will refund you the postage costs!)
The packaging will then be reused by us or disposed of in accordance with the provisions of the Packaging Ordinance.
Cash on delivery dispatch foreign country (European Union): We do not offer the cash on delivery dispatch abroad!
All declarations of weight are to be seen including the dead weight of the packing.
Please do not hesitate to contact us if you have any questions concerning shippings fees or conditions !